Return and Exchange Policy

Shipping Information

We strive to process and ship all orders as quickly as possible. Please note that processing times may vary, especially during high-demand periods like the holiday season.

• All orders will be shipped using reliable carriers to ensure timely and safe delivery.

• Tracking information will be provided via email once your order has been dispatched.

 

Returns and Exchanges

Your satisfaction is our priority. If you are not completely satisfied with your purchase, please review the policy below.

 

Eligibility for Returns

• We accept returns of non-customized products within 30 days of the original delivery date.

• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

 

Non-Returnable Items (No Returns or Exchanges)

Due to the unique nature of these products, the following items cannot be returned or exchanged:

• Personalized or Custom-Made Products: Any items that have been customized, engraved, or specifically made to order (including digital personalized files).

• Digital Products: Downloadable software or digital files (e.g., printable scavenger hunts) are final sale.

 

How to Initiate a Return

To start a return, please contact us at [Insert Your Email Address Here] with your order number and the reason for the return. We will provide you with instructions on how to proceed.

• You will be responsible for covering the shipping costs for returning your item. Shipping costs are non-refundable.